NanaGoo Privacy Policy

Welcome to our product. NanaGoo (including services provided by mobile APP and other products, hereinafter referred to as "Products and Services") is developed and operated by Shenzhen Xinglianchuan Technology Co., Ltd. (hereinafter referred to as "we"). Ensuring user data security and privacy protection is our top priority. This Privacy Policy sets forth the data we collect when you access and use our products and services and how we process it.

Please carefully read and confirm that you fully understand all the rules and key points of this Privacy Policy before continuing to use our products. Once you choose to use them, it means you agree to all the contents of this Privacy Policy and agree that we collect and use your relevant information accordingly. If you have any questions about this policy during reading, you can contact our customer service for consultation. Please contact us through service@xlciot.com or the feedback method in the product. If you do not agree to the relevant agreement or any of its terms, you should stop using our products and services.

This Privacy Policy helps you understand the following content:

1. Definitions;
2. How we collect and use your personal information;
3. How we store and protect your personal information;
4. How we share, transfer, and publicly disclose your personal information;
5. Application permission usage instructions;
6. Third-party SDK reference instructions;
7. How this policy is updated;
8. How to contact us;

I. Definitions

1. We: refers to Shenzhen Xinglianchuan Technology Co., Ltd.
2. Personal Information: refers to various information recorded in electronic or other ways related to identified or identifiable natural persons, excluding information after anonymization processing.
3. Sensitive Personal Information: refers to personal information that, once leaked or illegally used, may cause individuals to be discriminated against or suffer serious harm to their person or property, including race, ethnicity, religious beliefs, personal biometrics, medical health, financial accounts, personal whereabouts, and other information (we will prominently mark specific sensitive personal information in bold in this Privacy Policy).
4. Minors: refers to natural persons under 18 years of age.
5. Children: refers to natural persons under 14 years of age.

II. How We Collect and Use Your Personal Information

Personal information refers to various information recorded in electronic or other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. We collect and use your personal information in accordance with the requirements of the "Cybersecurity Law of the People's Republic of China" and the "Information Security Technology Personal Information Security Specification" (GB/T 35273-2017) and other relevant laws and regulations, strictly following the principles of legitimacy, legality, and necessity, for the purpose of your use of the services and/or products we provide, including but not limited to phone numbers, email addresses, location information, etc.

To receive our comprehensive product services, you should first register a user account, through which we will record relevant data. All the information you provide comes from the data you provide when registering. For the account name, password, and your contact information that you are ready to use, we may verify whether your identity is valid by sending SMS or email.

III. How We Store and Protect Your Personal Information

As a general rule, we only retain your personal information for the time necessary to achieve the purpose of information collection. We will retain your personal information for the time strictly necessary to manage our relationship with you (for example, when you open an account and obtain services from our products). For the purpose of complying with legal obligations or proving certain rights or contracts to meet applicable statute of limitations requirements, we may need to retain your archived personal information after the expiration of the above period and cannot delete it as requested by you. When your personal information is no longer necessary for our legal obligations or the purposes or archives corresponding to the legal time limit, we ensure that it is completely deleted or anonymized. If you confirm that you no longer use our products and services and actively cancel your account as required, all information will be completely deleted.

We use security protection measures that meet industry standards to protect the personal information you provide and encrypt key data to prevent unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably feasible measures to protect your personal information. We will use encryption technology to ensure data confidentiality; we will use trusted protection mechanisms to prevent data from being maliciously attacked.

IV. How We Share, Transfer, and Publicly Disclose Your Personal Information

When necessary for managing our daily business activities, to pursue legitimate interests to better serve customers, we will use your personal information in compliance and appropriately. Considering business and various aspects comprehensively, we only use this data ourselves and do not share it with any third parties.

We may share your personal information externally in accordance with legal and regulatory provisions or mandatory requirements from government authorities. In compliance with laws and regulations, when we receive requests for the above disclosure information, we will require that corresponding legal documents be issued, such as subpoenas or investigation letters. We firmly believe that for the information we are required to provide, transparency should be maintained as much as possible within the scope permitted by law.

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require prior authorization and consent:

1. Directly related to national security and national defense security;
2. Directly related to criminal investigation, prosecution, trial, and judgment execution;
3. For the purpose of protecting your or others' major legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
4. Personal information that you voluntarily disclose to the public;
5. Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels;
6. Necessary for signing and performing contracts as required by the personal information subject;
7. Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and handling product or service failures;
8. Other circumstances stipulated by laws and regulations.

V. Application Permission Usage Instructions

(I) General Permission Instructions

1. Read and Write External Storage Permission: When you use avatar settings and send images in the Android platform APP, you can use or save images or files by enabling storage permissions. If you do not enable this permission, you will not be able to use functions related to storage card reading or caching, but it will not affect your use of other services.
2. Photo Album Permission: When you use avatar settings and send images in the Android or iOS version platform APP, you can enable photo album permissions to upload images from your device. If you do not enable this permission, you will not be able to use image upload and send image-related functions, but it will not affect your use of other services.
3. Camera Permission: When you use avatar settings and send images in the Android or iOS version platform APP, you can enable camera permissions to take real-time photos and upload images for setting avatars and sending images. If you do not enable this permission, you will not be able to use image capture-related functions, but it will not affect your use of other services.
4. Location Permission:
   1. When you use the remote control function in the Android or iOS version platform APP, you can enable location permissions to provide you with the function of viewing the approximate distance between both parties of remote control. If you do not enable this permission, you will not be able to use this function, but it will not affect your use of other services.
   2. When you use the Android version platform APP, we will obtain this permission to connect the app to NanaGoo devices and provide you with the function of directly controlling devices through the APP. If you do not enable this permission, you will not be able to use this function, but it will not affect your use of other services.
5. Microphone Permission: When you use voice services in the Android or iOS version platform APP, you can enable microphone permissions to record personal profile voice messages, send voice messages, or make voice calls. If you do not enable this permission, you will not be able to use voice input-related functions, but it will not affect your use of other services.
6. Bluetooth Permission: When you use the Android or iOS version platform APP, we will obtain this permission to connect the app to NanaGoo devices and provide you with the function of directly controlling devices through the APP. If you do not enable this permission, you will not be able to use this function, but it will not affect your use of other services.
7. View Network Status Permission: When you use the Android or iOS version platform APP, we will obtain this permission to view all network statuses, such as existing and connected networks. If you do not enable this permission, you will not be able to receive timely prompts for network status changes, but it will not affect your use of other services.

You understand and agree that the above services may require you to enable access permissions for your location information (geographic location), camera, photo album and storage, microphone (voice), and network status in your device to achieve the collection and use of information involved in these permissions. You can view the status of the above permissions in your device's "Settings - App Permissions" and decide to enable or disable these permissions at any time. Please note that enabling any permission means you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you disable any permission, it means you have canceled the authorization. We will no longer continue to collect and use relevant personal information based on the corresponding permission, nor can we provide you with the services corresponding to that permission. However, your decision to disable permissions will not affect the information collection and use previously conducted based on your authorization.

You understand and agree that the functions and service scenarios we provide to you are constantly being upgraded. If we have not clearly stated the personal information we need to collect in the above scenarios, we will separately inform you of the content, scope, and purpose of information collection through page prompts, interactive design, and other methods and obtain your consent.

(II) Android Operating System Application Permission Application and Usage Instructions

To ensure that NanaGoo can achieve the purpose of safe and stable operation, we may apply for or use relevant permissions of the Android system: To protect your right to know, we display and explain the relevant operating system permissions that the product may apply for and use through the following content. You can manage the relevant permissions according to your actual needs:

1. Access Network: android.permission.INTERNET
   1. Permission function description: Access network connection, may generate GPRS traffic
2. Recording: android.permission.RECORD_AUDIO
   1. Permission function description: Record sound through mobile phone or headphone microphone
3. Get Network Status: android.permission.ACCESS_NETWORK_STATE
   1. Permission function description: Get network information status, such as whether the current network connection is valid
4. Get WiFi Status: android.permission.ACCESS_WIFI_STATE
   1. Permission function description: Get the status of current WiFi access and WLAN hotspot information
5. Modify Sound Settings: android.permission.MODIFY_AUDIO_SETTINGS
   1. Permission function description: Modify sound setting information
6. Write External Storage: android.permission.WRITE_EXTERNAL_STORAGE
   1. Permission function description: Allow programs to write to external storage, such as writing files to SD cards
7. Use Vibration: android.permission.VIBRATE
   1. Permission function description: Allow vibration
8. Camera Permission: android.permission.CAMERA
   1. Permission function description: Allow access to camera for taking photos
9. Use Bluetooth: android.permission.BLUETOOTH
   1. Permission function description: Allow programs to connect to paired Bluetooth devices
10. Bluetooth Management: android.permission.BLUETOOTH_ADMIN
    1. Permission function description: Allow programs to discover and pair new Bluetooth devices
11. Get Precise Location: android.permission.ACCESS_FINE_LOCATION
    1. Permission function description: Receive satellite positioning information through GPS chip, with positioning accuracy within 10 meters

(III) iOS Operating System Application Permission Application and Usage Instructions

To ensure that NanaGoo can achieve the purpose of safe and stable operation, we may apply for or use relevant permissions of the iOS system: To protect your right to know, we display and explain the relevant operating system permissions that the product may apply for and use through the following content. You can manage the relevant permissions according to your actual needs:

1. NSBluetoothAlwaysUsageDescription
   1. Permission function description: Use Bluetooth function to connect Bluetooth devices
2. NSBluetoothPeripheralUsageDescription
   1. Permission function description: Use Bluetooth function to connect Bluetooth devices (compatible with versions before iOS 13)
3. NSCameraUsageDescription
   1. Permission function description: Use camera
4. NSLocationAlwaysUsageDescription
   1. Permission function description: Allow app to always obtain geographic location
5. NSLocationUsageDescription
   1. Permission function description: Allow app to obtain geographic location
6. NSLocationWhenInUseUsageDescription
   1. Permission function description: Only obtain geographic location when App is being used
7. NSMicrophoneUsageDescription
   1. Permission function description: Use microphone
8. NSPhotoLibraryAddUsageDescription
   1. Permission function description: Add content to photo album
9. NSPhotoLibraryUsageDescription
   1. Permission function description: Read content in photo album

VI. Third-party SDK Reference Instructions

1. Third-party SDK Name: Tencent Cloud Instant Messaging IM SDK
   1. Third-party SDK Provider Company Name: Tencent Cloud Computing (Beijing) Co., Ltd.
   2. Purpose and Function Scenarios: Provide users with single chat, group chat, relationship chain, and profile management function services
   3. Types of Personal Information Processed: User identification information, network type, system language type
   4. Permissions Required to Implement SDK Product Functions: Network connection status, device model, system version
   5. Third-party SDK Privacy Policy Link: https://cloud.tencent.com/document/product/269/58094
   6. Third-party SDK Official Website Link: https://cloud.tencent.com/product/im
   7. Processing Method:
      1. Use SSL protocol encryption and HTTPS transmission encryption technology to ensure security;
      2. Take encryption, de-identification, and other security measures for desensitization processing
2. Third-party SDK Name: WeChat SDK
   1. Third-party SDK Provider: Shenzhen Tencent Computer System Co., Ltd.
   2. Application Scenarios: WeChat authorization payment, login, and sharing functions
   3. Types of Personal Information Collected: Network status information, device information
   4. Privacy Policy Link: https://privacy.qq.com/
3. Yunxin Audio and Video Call Service SDK
   1. Third-party Company Name: Hangzhou NetEase Zhiyun Technology Co., Ltd.
   2. Sharing Type: Embedded SDK
   3. Shared Information: Device information, including device type, device name and model, system version information running on the device, AndroidID; log information, including device running status (CPU, memory running status), browser type and version.
   4. Purpose of Use: Ensure the safe operation and service experience of Yunxin audio and video services, understand product compatibility, so as to adapt and optimize audio and video service quality, and at the same time, to prevent security risks and accurately identify violations of laws and regulations.
   5. Usage Scenarios: Audio and video calls, multi-person meetings, live interaction, and other scenarios, providing audio and video call services
   6. Sharing Method: (External) interface sharing
   7. Third-party Privacy Link: https://yunxin.163.com/clauses?serviceType=3
4. SDK Name: App Alipay Client SDK
   1. Third-party Name: Alipay (China) Network Technology Co., Ltd.
   2. Types of Personal Information Collected: Android ID, OAID, AAID, SSID, BSSID; system settings, system properties, device model, device brand, operating system; IP address, network type, carrier information, Wi-Fi status, Wi-Fi parameters, Wi-Fi list.
   3. Purpose of Use:
      1. Ensure user account and fund security and the safe and stable operation of payment services.
      2. Fulfill legal obligations such as anti-money laundering, anti-terrorist financing, and anti-telecom network fraud.
      3. Realize network link selection and optimization to improve user experience.
   4. SDK Privacy Statement Link: https://opendocs.alipay.com/common/02kiq3
5. SDK Name: Umeng Mobile Analytics SDK
   1. Purpose of Use: Conduct APP data statistics and analysis
   2. Operator: Umeng Tongxin (Beijing) Technology Co., Ltd.
   3. Types of Personal Information Collected: Device information (Android ID/IDFA/IDFV/OAID/OpenUDID/GUID; Optional - IMEI/IMSI/ICCID), network information, location information (optional), application list (optional)
   4. Privacy Policy Link: https://www.umeng.com/page/policy

VII. How This Policy is Updated

Our privacy policy may change.

Without your explicit consent, we will not reduce the rights you should enjoy under this policy. We will post any changes to this policy on this page.

For major changes, we will also provide more prominent notices (such as official announcements, push notifications, sending SMS or emails), and obtain your explicit consent again when you first log in after this policy update. If you click agree or next after this policy update and receive our notification, this means you have fully read, understood, and accepted the revised policy.

Major changes referred to in this policy include but are not limited to:

1. Our service model undergoes major changes, such as the type, purpose, and method of processing personal information;
2. We undergo major changes in ownership structure, organizational structure, etc., such as business adjustments, mergers and acquisitions, bankruptcy, etc., causing owner changes;
3. The main objects of personal information sharing, transfer, or public disclosure change;
4. Your rights and their exercise methods in personal information processing undergo major changes;
5. When the department responsible for handling personal information security, contact methods, and complaint channels change;
6. When the personal information security impact assessment report indicates high risks.

We will also archive the old version of this policy for your reference.

VIII. How to Contact Us